Should an emergency occur, we are prepared. Several employees in our center (information desk, security) have received appropriate first aid training and can quickly provide initial care in an emergency. Should you require first aid, please call the information desk at +49 211 311 106 60, ask a passerby or shop employee to do so for you, or contact the customer information desk directly on the lower level
First Aid Kits
Have you injured yourself and need, for example, a plaster? You can find this and many other helpful items in our free first aid kits at the customer information desk in the basement
Defibrillator
A defibrillator can save lives. To save crucial seconds in an emergency, we have the necessary equipment and specially trained staff at the customer information desk in the basement
